Refund policy

Refund Policy

FAR Print Shop has a 30-day return policy for eligible standard retail items. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags if applicable, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, contact us at 3644dtf@gmail.com. Please include your order number, name, contact information, photos if applicable, and a brief explanation of the issue.

If your return is accepted, we’ll send you return instructions and let you know how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Returns should be sent to:

FAR Print Shop
3644 N Andrews Ave
Oakland Park, FL 33309
United States

You can always contact us with any return question at 3644dtf@gmail.com.

Damages, misprints, and order issues

Please inspect your order as soon as you receive it. Contact us immediately if the item is defective, damaged, misprinted, or if you received the wrong item, so that we can review the issue and make it right.

Photos of the item, packaging, artwork, print area, and order details may be required before a replacement, correction, refund, or store credit is approved.

Custom orders and non-returnable items

Because FAR Print Shop produces custom and made-to-order print products, certain items cannot be returned. This includes custom products, personalized items, special orders, approved artwork orders, printed apparel, DTF transfers, signage, banners, stickers, embroidery, vinyl, business print, and any product made specifically for your order.

Custom orders are final sale once artwork is approved, production has started, or the item has been printed, unless the product arrives damaged, defective, misprinted, or incorrect due to an error by FAR Print Shop.

We also do not accept returns for items that have been used, worn, washed, altered, installed, damaged after delivery, or handled in a way that affects the product condition.

Unfortunately, we cannot accept returns on sale items, clearance items, rush orders, or gift cards.

Artwork approval and file quality

Customers are responsible for reviewing and approving artwork, spelling, colors, sizing, placement, quantities, garment details, material choices, and order information before production begins.

FAR Print Shop is not responsible for customer-approved errors, low-resolution artwork, incorrect file submissions, spelling mistakes, incorrect placement requests, incorrect quantities, or design details approved before production.

Colors may vary slightly between screens, proofs, materials, print methods, and final printed products. Minor color variation is not considered a defect unless the final product is materially different due to an error by FAR Print Shop.

Return shipping

If a return is approved for a standard eligible item, we will provide return instructions. Customers may be responsible for return shipping costs unless the item was damaged, defective, misprinted, or incorrect due to an error by FAR Print Shop.

Original shipping costs are non-refundable unless the return is approved because of an error by FAR Print Shop.

Exchanges

The fastest way to ensure you get what you need is to contact us first. If your item is eligible for return or exchange, we will provide instructions.

Custom, printed, personalized, or made-to-order items are not eligible for exchange unless they arrive damaged, defective, misprinted, or incorrect due to an error by FAR Print Shop.

Refunds

We will notify you once we’ve received and inspected your return, and we’ll let you know if the refund was approved or not.

If approved, you’ll be automatically refunded to your original payment method within 10 business days. Please remember it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we approved your return, please contact us at 3644dtf@gmail.com.

European Union 14-day cooling off period

If merchandise is being shipped into the European Union, you may have the right to cancel or return your order within 14 days, for any reason and without a justification. Eligible items must be in the same condition that you received them, unworn or unused, with tags if applicable, and in the original packaging. You’ll also need the receipt or proof of purchase.

Please note that custom-made, personalized, or made-to-order products may not qualify for cancellation or return once production has started or the item has been made specifically for your order.